Cancellation Policy.
Cancellation Policy: Workshops
Up to 5 days prior to the workshop, if you are unable to attend for any reason, you can request a refund or choose to transfer your ticket to a friend or a family member to attend in your place. Please see below for ticket transfers.
Between 4 days - 48 hours prior, you are eligible to transfer your ticket to a friend or a family member to attend in your place. Please see below regarding ticket transfers. You are not eligible for any credit or reimbursement of any kind.
48 hours prior - if you are unable to attend for any reason and are unable to give the ticket to a friend or family member to attend in your place, you forfeit your ticket. You are not eligible for any credit or reimbursement of any kind.
To transfer a ticket to a friend or family member:
You must contact hello@clairearnoldpilates.com with your name and the name, contact number and email of the person taking your place a minimum of 48 hours before the workshop begins.
Transfer Tickets & Workshop Credits:
If you are the recipient of a transfer ticket or credit to a workshop:
You are not able to transfer the ticket to another individual for any reason
You cannot redeem it for cash, refund or receive credit of any kind for any other workshop or service for any reason.
If you are unable to attend for any reason the ticket is forfeited.